'Terms of Service'

'Introduction'

Welcome to B & A Software Solutions. These Terms of Service govern your use of our platform, which allows you to browse menus, place orders, and make payments at partner restaurants through our online system. By accessing or using our platform, you agree to comply with these terms in their entirety. Please read them carefully, and if at any point you disagree, we advise that you cease using our services immediately. Your continued use of our platform constitutes acceptance of these terms.

We strive to provide a seamless experience, but it’s important to understand that these terms outline both your responsibilities as a user and our obligations as the service provider. If you have any questions regarding these terms, feel free to reach out to us.

'Account Responsibility'

To use certain features of our platform, such as placing orders or making payments, you may need to create an account. It is your responsibility to maintain the security of your account information, including your password. Any activity that occurs under your account will be considered authorized by you, so we urge you to protect your login credentials carefully.

In the event that you suspect unauthorized access to your account, please notify us immediately. While we will do our best to assist you in securing your account, B & A Software Solutions is not liable for any losses or damages resulting from unauthorized access to your account.

'Service Usage'

Our platform facilitates the ordering of food and beverages from partner restaurants, as well as making payments through Stripe. By using the platform, you warrant that all the information you provide is accurate, current, and complete. Any attempt to provide false information or misuse the platform may result in the suspension or termination of your account.

We also reserve the right to refuse service to anyone for any reason at any time, especially in cases of misuse or abusive behavior. While we work with trusted partner restaurants, B & A Software Solutions is not responsible for the accuracy or quality of the products offered by these restaurants.

'Payment Terms'

Payments on our platform are securely processed via Stripe, a trusted payment processing provider. You acknowledge that all payment information is handled by Stripe and not stored by B & A Software Solutions. By using Stripe for payments, you agree to their terms and conditions, which can be reviewed on their website.

We recommend keeping a record of your payment confirmations for future reference. If you encounter any issues with your payment or believe there has been an error, please contact Stripe directly to resolve the matter, as we have limited control over the payment process itself.

'Cancellations and Refunds'

Cancellation and refund policies may vary depending on the restaurant from which you are ordering. We advise reviewing the specific policies of each partner restaurant before placing your order to ensure that you are aware of their procedures.

If you wish to request a cancellation or refund, please contact the restaurant directly. B & A Software Solutions serves only as an intermediary between you and the restaurant and is not responsible for any decisions regarding cancellations or refunds.

'Limitation of Liability'

B & A Software Solutions, its affiliates, and its partners are not liable for any damages, direct or indirect, arising from the use of our platform. This includes, but is not limited to, issues such as incorrect orders, delays in service, or payment processing failures. While we work hard to ensure a smooth experience, we cannot guarantee that the platform will be free from interruptions or errors at all times.

In the event that you are dissatisfied with our service, your sole remedy is to discontinue the use of our platform. We do not assume any liability for third-party services such as Stripe, nor do we make any guarantees regarding the products or services offered by our partner restaurants.

'Modifications to the Terms'

We reserve the right to update or modify these Terms of Service at any time without prior notice. If any significant changes are made, we will attempt to notify you through the platform or via email. It is your responsibility to review the Terms of Service periodically for any updates.

Continued use of the platform after any modifications to these terms constitutes your acceptance of the changes. If you do not agree with the revised terms, you must cease using the platform immediately.

'Governing Law'

These Terms of Service are governed by and construed in accordance with the laws of Spain. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of Spain. You agree that any claims or disputes will be resolved in these courts.

'Contact Information'

If you have any questions about these Terms of Service or require further clarification, please do not hesitate to contact us at info@bnasoftwaresolutions.com. We are here to assist you with any inquiries or concerns.